Information Technology Management or IT management refers to the administration of technology resources of an organization in accordance with its priorities and needs. Technology resources can consist of computer hardware and software, networks, other data center facilities and personnel in charge of maintaining the system.
Overview of IT management
IT management differs from management information systems (eg). While eg is related to the automation of the method involved in the human decision-making process, IT management is related to activities related to IT facility management which includes information systems and personnel involved, through basic management functions such as budgeting, change management, network planning, etc.
IT management mainly focuses on creation of value through business strategies and aligning technology that plays a key role in increasing the overall value chain of the organization. This is because the value creation involves building network relationships between external and internal networks.
In the past, this practice is to dedicate a series of resources for certain computing technology, lines of business or business applications and be managed separately. It creates problems in optimization and reconfiguring systems to support actual demand and lead to the creation of convergent infrastructure environments and IT management as special operating fields. IT management, thus, allows organizations to get applications and run faster, reduce maintenance requirements and improve management.
Discipline in IT management
The term ‘IT Management’ includes the following disciplines:
Business-IT alignment: It refers to effective use in achieving business goals, usually competitiveness in markets and better financial performance.
IT Governance: This is a subset of corporate governance and focuses on the performance of IT systems and risk management.
IT service management: The purpose of this process-based practice is the alignment of IT services with organizational needs more emphasis on the benefits of customers.
IT Financial Management: This is an IT service management process that aims to provide cost-effective and accurate information about IT resources and assets used in IT services.
IT Configuration Management: This is a process that establishes and maintains product consistency with respect to performance and physical and functional features throughout its life.
IT Management outsourcing.
Organizations depend on reliable communication and information to grow their business. Many organizations invest large amounts of money in preparing computer networks to increase productivity, provide competitive advantage and create opportunities, but are most often burdened with higher costs and management problems due to budget leaks, higher salaries, demands of hardware and hardware, repairs bills and downtime.
Organizations can outsourcing IT management tasks to professional companies specializing in managing the IT department for small and medium enterprises. These companies provide resources such as skilled and experienced labor needed to manage the IT department so that the organization can focus on their core activities. Another advantage of outsourcing including cost reduction, access to special resources, increased focus, reduction of workload, better risk management, etc.